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Research: Traditional Marketing Doesn’t Work on AI Shopping Agents
Sales and marketing Digital ArticleCompanies need different tactics for this rapidly growing segment of online shoppers. -
Why Leaders Should Let Minor Mistakes Slide
Underperforming employees Digital ArticleNew research finds that including small slip-ups in performance reviews can drive employees to gossip, disengage, or even sabotage the company. -
What Are Your Company’s AI Nightmares?
AI and machine learning Digital ArticleWhen building guardrails, don’t start with principles; start with the worst outcomes you can imagine. - SPONSORED CONTENT FROM SALESFORCE ACCENTURE
Meeting the Customer Engagement Moment in Life Sciences with Agentic Operating Systems
Strategy ResearchBriefing Paper Sponsored By Salesforce Accenture -
3 Ways AI Can Free Organizations from Legacy Workflows
AI and machine learning Digital ArticleWhen companies cling to the way they’ve always done things, they crowd out space to experiment and adapt. -
How Sales Teams Undercut Themselves with Longtime Clients
Sales team management Digital ArticleSix steps to reset the dynamic. -
Will Insurance Protect Your Company in Times of War?
Risk management Digital ArticleLeaders shouldn’t assume that the war exclusion means that they’re out of luck if conflict harms their business. -
Data Privacy Is a Growth Strategy
Data management Magazine ArticleBut only if customers know about it. -
Case Study: Should a Funeral Company Shift Its Business Model?
Business models Magazine ArticleA family business considers expanding from cemeteries into cremation. -
Negotiating When There Is No Plan B
Negotiation strategies Magazine ArticleYou can find leverage even when the other side has all the power. -
How to Move from AI Experimentation to AI Transformation
Generative AI Digital ArticleWhat companies like Lowe’s are doing differently. -
Driving Lyft into the Future
Strategy Executive LiveAn HBR Executive Live conversation with Lyft CEO David Risher. -
U.S. Medical Centers Need a New Model for Drug Discovery and Development
R&D Digital ArticleChina’s faster, more efficient model is forcing U.S. competitors to rethink how they innovate. -
The Future Is Shrouded in an AI Fog
Strategy Digital ArticleThe most important effect of AI is the one we can’t see. -
The Comeback of the Physical Store—and What It Means for Your Business
Business models Digital ArticleRetail’s brick-and-mortar resurgence is a lesson in how to reassess assets previously seen as liabilities. -
When the CEO Becomes the Brand
Politics Digital ArticleYour company’s leader has become a political lightning rod. Now what? -
When Apologizing to Customers Hurts More Than It Helps
Algorithms Digital ArticleNew research finds that it can quietly damage customer loyalty. -
How AI Is Threatening Platforms’ Revenue Streams
Generative AI Digital ArticleAnd what platforms can do about it. -
In Winner-Take-All Markets, Diversification Is a Liability
Strategy formulation Digital ArticleUnder intense competitive conditions, flexibility may signal weakness to rivals. -
New Research on How Brand Associations Drive Customer Spending
Customer strategy Digital ArticleStudies conducted with CVS Health found that they can help predict how much people will spend in the future.
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HBR's 10 Must Reads on AI, Updated and Expanded (Paperback + Ebook)
AI and machine learning Special Offer34.95View Details How to stay ahead in a world transformed by AI. If you read nothing else on artificial intelligence, read this book. We've chosen a new selection of current... -
How Change Really Works: Seven Science-Based Principles for Transforming Your Organization
Adaptive leadership Book35.00View Details Companies have never invested more in transformation--or wasted more on failed attempts. Finally, a science-based, practical guide to making change stick.... -
HBR's 10 Must Reads on Artificial Intelligence, Updated and Expanded (featuring "How AI Can Help Managers Think Through Problems" by Elisa Farri and Gabriele Rosani)
26.95View Details How to stay ahead in a world transformed by AI. If you read nothing else on artificial intelligence, read this book. We've chosen a new selection of current... -
Management Tips 2026: From Harvard Business Review
Authenticity Book22.00View Details A year's worth of quick, practical management advice from "Harvard Business Review"--all in one place. How to exude confidence. Present with style. Overcome... -
What Do You Really Stand For?: The One Question That Will Transform Your Work and Life
Authenticity Book32.00View Details A practical, research-based guide to maximizing the most overlooked driver of lasting success and fulfillment--your values. What if one simple shift could... -
The Book of Eastbay: Two Friends and the Catalog That Changed the Sneaker Business Forever
Brand management Book32.00View Details Sneakers are a $100 billion business and a global obsession that started in the pages of a catalog called "Eastbay." This is a startup story unlike most... -
Gen AI Skills: Co-Thinking Strategically with AI (Virtual Group Learning)
249.00View Details Most people use AI to execute tasks more quickly. But others take generative AI a step further--they focus on using AI for reasoning and deep thinking.... -
Omio: Mapping the Future of Global Travel
Entrepreneurship Case Study11.95View Details In 2025, Naren Shaam, founder and CEO of Omio, a Berlin-based multimodal travel platform, must decide how to steer the company's next phase of growth.... -
Hope, Money, Love: Growing Impact at LIFT
Change management Case Study11.95View Details As Michelle Rhone-Collins took the helm as CEO of LIFT, a nonprofit social enterprise that aimed to break the cycle of generational poverty in the United... -
Tegus: Powering Business Research
Market research Case Study11.95View Details -
The Banking Battle: UniCredit's Unfriendly Attempted Takeover of Commerzbank, and the Power Play Among Milan, Frankfurt, and Berlin
Mergers and acquisitions Case Study11.95View Details This case study examines Andrea Orcel's September 2024 announcement as the CEO of UniCredit, an Italian bank, that UniCredit would acquire Commerzbank,... -
UniCredit: the Power of Empowerment
Change management Case Study11.95View Details Between 2021 and 2025, Andrea Orcel, an investment banker by training, turned around UniCredit by empowering the bank's frontliners. When Orcel joined... -
Clean Winners: Sustainability Strategy That Puts Customers First
Climate change Book35.00View Details Despite massive investments, sustainable business still isn't very profitable for most companies. Here's a fresh approach for resetting sustainability... -
BD (Medical Devices) China: Global-Local Innovation
Business models Case Study11.95View Details Becton, Dickinson and Company (BD), a global medical technology leader, entered China in 1994. In its early years, BD China primarily introduced mature... -
Dexter: Sustaining Momentum After a Breakout
Growth strategy Case Study11.95View Details Since 2019, many emerging consumer brands in China have achieved rapid early growth by capitalizing on readily available, low-cost online consumer traffic... -
OURA 2025
Entrepreneurship Case Study11.95View Details In September 2025, Tom Hale, OURA's CEO, faces a classic "where to play, how to win" inflection point: the Oura Ring has become a breakout consumer health... -
Micro Connect (A): Connecting Small Business to Global Capital
Business models Case Study11.95View Details Case A presents the story of Micro Connect and its model linking micro, small, and medium enterprises (MSMEs) with global capital through the Daily Revenue... -
Micro Connect (C): The Power of Flexibility
Business models Case Study5.00View Details Supplement to "Micro Connect (A): Connecting Small Business to Global Capital". Case C unveils Micro Star, the next stage of Micro Connect's strategy,... -
Micro Connect (B): the Bellwether Program
Business models Case Study5.00View Details Supplement to "Micro Connect (A): Connecting Small Business to Global Capital". Case B describes the Bellwether Program, Micro Connect's first transitional... -
CR Beer: Crafting a Joint Business Plan for a Cross-Border Tie-up
Brand management Case Study11.95View Details This case study explores the strategic partnership between China Resources Snow Breweries (CR Beer) and Dutch brewer Heineken in the Chinese market, focusing...
